Total Pending Cases
142
Since last week
+12.5%
Overdue Cases
23
Since last week
+5.2%
Resolved This Week
38
Since last week
+8.3%
Avg. Resolution Time
7.2 days
Since last week
-1.2 days
Case Distribution
Priority Breakdown
High Priority
42 cases
Medium Priority
67 cases
Low Priority
33 cases
Department Comparison
Public Works
42%
Health Services
28%
Transportation
30%
Recent Activity
Case #DPW-2023-142 assigned to you
2 hours ago
Case #HS-2023-087 resolved
5 hours ago
Case #TR-2023-056 overdue
1 day ago
New comment on Case #DPW-2023-129
2 days ago
Your Pending Cases
| Case ID | Complaint | Department | Priority | Status | Days Open | Actions |
|---|---|---|---|---|---|---|
| DPW-2023-142 | Pothole on Main Street causing damage | Public Works | High |
In Progress
|
12 | |
| HS-2023-087 | Garbage collection missed in District 5 | Health Services | Medium |
Assigned
|
5 | |
| TR-2023-056 | Traffic light malfunction at 5th & Elm | Transportation | High |
Overdue
|
18 | |
| DPW-2023-129 | Request for street light repair | Public Works | Low |
In Progress
|
7 | |
| HS-2023-093 | Public park maintenance request | Health Services | Medium |
Assigned
|
3 |
Showing 1 to 5 of 23 pending cases
